HCC understands the importance and difficulty in identifying a suitable post-acute care facility. We are determined to provide a seamless transition of care experience for the injured worker, while keeping quality and cost-effectiveness in mind. In effort to attain this goal, we developed the PACC program around the three Cs – communication, continuity of care, and cost-containment.
Our PACC coordinator works closely with the hospital discharge planner to determine the specific needs of each injured worker. Based on the injured worker’s individual needs and Medicare ratings, an appropriate facility is selected.
Our network includes various facilities with pre-negotiated, contracted rates. However, there is no need to worry if a provider is not currently in our network – we have the capability of negotiating daily rates with new providers.
Our PACC coordinator works directly with the facility prior to updating the injured worker, adjuster, and nurse case manager. Nursing updates and notes are provided to the adjuster and nurse case manager on a bi-weekly basis. Clinical summaries are provided monthly and include a plan of care, progress, and anticipated length of stay.
If additional DME or home health services are needed at the time of discharge, our coordinator will take the necessary steps to ensure the injured worker has everything arranged and ordered before returning home. We ultimately monitor the entire process – sparing you time, while decreasing claim costs.
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