Human Resources Director

Human Resources Director

The Human Resources Director is hands-on position responsible for the day to day management of all aspects of the HR function including: Employee Relations, Organizational Development and Training, Talent Recruitment, Performance Management, and Compensation and Benefits. This position is responsible for ensuring that HomeCare Connect is fully compliant with all employee related federal, state and local laws.

This position leads all Human Resources practices and objectives to provide an employee-oriented, high performance culture that emphasizes empowerment, quality, productivity, goal attainment, and ongoing development of a superior workforce.

Duties and Responsibilities

  • As a member of the Senior Leadership Team, participates in key decisions pertaining to strategic initiatives, operating model and operational execution; contributes to strategic planning, supports corporate initiatives; keeps abreast of critical issues in other departments/business units; understands market and economic factors affecting the organization; participates in corporate policy development; and creates and delivers an outstanding experience for the organization’s employees and customers.
  • Partners with Senior Leadership Team members to adopt and integrate key HR strategies and initiatives. Consults on diversity, workforce and business issues that have an impact on the organization.
  • Hands-on responsibility for all Human Resources functions including the design, development and execution of all HR strategies, policies, procedures and programs including hiring and recruiting; payroll, compensation; benefits; employee relations, and talent management and development.
  • Provides advice and assistance to the HomeCare Connect leaders in interpreting and applying policies and practices; provides guidance to resolve problems; reviews all disciplinary actions and proposed terminations with the appropriate management level. Coordinate with the PEO and legal counsel in litigated and non-litigated HR matters. Advises HomeCare Connect leaders as required on policies and regulations to minimize risk of exposure to employee claims based on terminations, discrimination, harassment, payroll issues, workers compensation, etc.
  • Responsible for all recruiting efforts including writing and posting job ads, conducting and coordinating interviews, extending offers and on-boarding.
  • Responsible for the administration of all payroll processes and submissions.
  • Oversee the creation, execution, and maintenance of the performance management system, including current job descriptions, standards of performance and performance evaluation instruments.
  • Develops, implements and is the administrator of progressive and proactive compensation and benefits programs to provide motivation, incentives, and rewards for effective performance. Oversees the evaluation of key positions in the organization to maintain a competitive market-based sustainable compensation and benefits package.
  • Appropriately directs policies and programs for effective management of the people resources of the organization, including employee relations, employee safety, affirmative action, sexual harassment, employee complaints, external education, and career development. Keeps abreast of new laws, regulations, and trends and ensure compliance with federal, state, and local employment, wage and salary laws and regulations.
  • Provide direction and execution of HR programs and services to foster an environment that promotes a culture of employee engagement, customer service, and continuous improvement. This includes coordinating company events planning and implementation.
  • Maintain and grow relationships with internal customers to further cultivate a positive and trustworthy reputation for the HR Department.
  • Improves overall employee satisfaction and engagement by identifying and responding to concerns and opportunities for improvements; handles complex employee relations issues from beginning to end. Provides consistent and fair communication and interpretation of HR policies and procedures.
  • Develops the annual budget for the areas within the scope of responsibility; ensures that operations are managed within authorized budgets; advises, develops, reviews and approves budgets, plans, and business goals.
  • Designs, develops, and implements a strategic organizational development plan to include organization design and development, succession planning, leadership development, talent management, change management, employee engagement efforts, and cultural change.
  • Oversees the risk management activities of identification, assessment, prioritization, remediation oversight, controls implementation and overall monitoring of the risk profile for the organization. Oversees the development of assessments to measure and then mitigate key risk components including operational, financial, environmental, reputational, technological, human factor risk or external.
  • Perform all other duties as assigned.

Qualifications and Requirements

  • BA/BS degree in human resources or a related field is required.  Master’s degree in HR or Business and/or SPHR or SHRM-SCP certification highly preferred.
  • Minimum of ten years of progressive human resources and organizational development leadership responsibility, demonstrated experience leading change and influencing across functional lines to create a unified approach to managing the department.
  • Broad knowledge and expertise in employment law, compensation, organizational planning, organization development, employee relations, safety, training and development, best practices and awareness of emergent HR issues.
  • Ability to work in a small, fast-paced environment, multi-project environment, meeting commitments and deadlines.
  • Ability to establish and maintain highly effective working relationships with all levels, both internally and externally.
  • Ability to effectively address and resolve highly confidential and sensitive matters.
  • Model trustworthiness and highly ethical behavior.
  • Display excellent interpersonal, written and oral communication skills.
  • Strong emotional intelligence, coaching, change management and business acumen.
  • Workers Compensation Industry experience preferred.

Home Care Connect is a small privately held company who focuses exclusively on managing the quality and cost of home health, durable medical equipment and supplies for workers’ compensation payers. Home Care Connect’s partners consolidated their 20-plus years of workers’ compensation experience into offerings and service standards that ensure that injured workers receive excellent care in the fastest time frames at the most affordable prices.

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