Vital Information Flow
We know what kind of information payers need to manage complex claims and we deliver it expeditiously and thoroughly. Communication starts the moment of referral when our clinically trained intake reps process the case. Within 48 hours, the adjuster and nurse case manager receive a status report with all the details needed to manage the claim on a granular level. We provide reports and costs analyses on a customer-determined frequency to help payers monitor cases, swiftly adjust treatment plans and keep claims on track.